Frequently Asked Questions

  • Dr. Andersen provides individual therapy, ADHD & autism assessment, and consultation services.

    Visit the “Services” tab for more information about each of these.

  • Yes, Dr. Andersen is in network with most Aetna plans for individual therapy.

    If you don’t have Aetna insurance, Dr. Andersen can provide you with the necessary paperwork, called a superbill, to submit to your insurance company for reimbursement.

  • A superbill is an itemized receipt provided by Dr. Andersen that documents services rendered, diagnoses, and associated billing codes. Many of her patients use superbills to submit claims to their health insurance carriers for possible reimbursement.

    How reimbursement works:

    • Dr. Andersen provides you with a superbill each month.

    • You submit the superbill to your insurance company (in most cases this can be done online).

    • Your insurer reviews the claim, applies your benefits (deductible, co-insurance, allowable amounts), and issues reimbursement according to the plan’s out-of-network benefits or out-of-network reimbursement policies. You can find out your reimbursement rate by contacting your insurance company.

  • In a private pay model, sessions and documentation aren’t submitted to insurance, which reduces the amount of personal health information shared outside the therapeutic relationship. Private pay also allows for services that insurance may not cover (e.g., longer sessions, longer-term therapy, combined assessment + therapy).

    In many cases, submitting a superbill to your insurance company allows you to be reimbursed for sessions without them dictating or knowing the frequency, length, or details of treatment.

  • My primary aim is to offer a space for us to form an authentic relationship. This allows good, meaningful work to follow, and from time to time I may check in with you to see if you feel this is happening.

    My clients have described me as authentic, relational, and thoughtful. Many have noted and appreciated a down to earth and calm atmosphere in the therapy room.

  • There is no ultimate answer to this question. Some individuals find a few sessions to meet the needs they come in with, while others choose to engage in therapy over a longer-term basis. Both are okay. This is something you and Dr. Andersen will talk through together to find what works best for you.

  • If you’re interested in any of Dr. Andersen’s services, you can call her directly and/or send her an email at jane@andersenpsychological.com She’ll get in touch shortly and answer any other questions you may have.